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Aurenz GmbH
Specialist for UC analyses and accounting
Aurenz GmbH offers software solutions for analysing the accessibility in the company in order to optimize corporate communication. With over 30,000 Unified Communications installations, partners can rely on excellent service and smooth installations. Uncomplicated and quickly integrated at all times, Aurenz-solutions offer another useful added value for your UC system.
To ensure the high quality standard, the Aurenz products are regularly certified. Aurenz cooperates closely with well-known TC manufacturers. From the company headquarters in Kirchheim unter Teck, Germany, Aurenz works with renowned distribution partners worldwide.
Products by Aurenz
Solutions by Aurenz
Analyses of Corporate Communications
For service-oriented companies, telephone accessibility and corporate communication are of high importance. With analyses, Aurenz makes the accessibility of teams measurable and reveals optimization potential. Statistics can be compiled individually and clearly via dashboard and can be viewed conveniently via web browser at any time.
Call Accounting and Billing
All call data generated by the Unified Communication system is captured by AlwinPro UC-Edition. Costs for manpower, equipment (devices) and services will be collected and allocated properly. AlwinPro UC-Edition is perfect for calculating internal costs or third-party billing. All data will be generated and processed with regard for data protection requirements.
Presence Hub
The Aurenz Presence Hub always keeps the presence status of communication platforms in sync.
The call routing in telecommunications systems is based on the presence status of the users. Calls should only be forwarded to available users. If two communication platforms are used, the presence status between the systems must be synchronized. With the Presence Hub from Aurenz, the Microsoft Teams presence status can be synchronized with the presence status of your telecommunications system. This makes sure that users who are in team meetings no longer receive calls on their softphone.
The Aurenz Presence Hub is a cloud service and can be seamlessly connected to Microsoft Teams tenant.