Avaya Experience Platform is a CCaaS, a Contact Center as a Service. Avaya Experience Platform makes it easy to connect everything – voice, video, chat, messaging, and more – to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.

Avaya Experience Platform features and benefits include:

• Use AI to deliver intelligent customer service

• AI Speech Analytics and Noise Removal

• Build and scale the contact center your business needs with Avaya Experience Platform

• Manage inbound and outbound calling and connect customers across any channel

• Arm agents with real-time customer data in a single desktop view

• Build deeper connections with smarter routing

• Engage your agents to create happy customers

• Give customers personalized self-service options on their preferred channel and on their time

Visit the website of Avaya Experience Platform