Avaya

Redesigning digital communication

Avaya is a leading global provider of business solutions for contact center, Unified Communications and Cloud.


With all its products and solutions, Avaya pursues the goal of creating positive customer experiences. The basis for this are tools that enable flexible and dynamic teamwork. Companies of all sizes can use Avaya to facilitate and improve efficient collaboration (Team Engagement) and communication with customers (Customer Engagement), increase productivity and save costs.

The systems offered meet the highest standards and are designed above all for reliability, security and flexibility.


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Products by Avaya

Solutions by Avaya

Customer Experience

 

Capture the endless opportunities of a digital journey that crosses any device or app across various touchpoints. With Avaya, you can build employee customer loyalty by creating easy, fully integrated interactions across any channel, any time.

Seamless connections: Create a fully connected and focused customer experience within any digital journey.

Flexible cloud deployment: Choose the flexible deployment model that meets your business needs, whether it’s fully cloud based, a hybrid approach, or an on-premises solution.

Empowered employees: Arm your contact center employees with the tools they need to stay fully engaged so that they can deliver a superior customer experience.

Further information

Future-ready unified communications

 

Many different locations and every time a good user experience: People today work from home, on the road or from the office. It is important that teams can work together smoothly at all times, even if they are physically separated. All aspects of successful collaboration, such as team meetings, making documents available, and short and fast work processes, must be taken into account. Especially for employees who are in direct contact with customers, such as call center agents, the availability of information and the use of different communication channels is important. After all, this is how they provide customers with smooth support and positive experiences.

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We are looking for you as our partner

Become an Avaya Partner at AVAD

As an Avaya partner at AVAD, you are primarily active in the IT and ICT system house sector with a strong service focus. You are also focused on the healthcare, financial market and industry sectors, as well as service-oriented end customers.


You benefit from high-performance, reliable products with good product margins and the rewarding partner program.

You would like to become a partner of AVAD and include Avaya products and solutions in your portfolio?

You are interested in Avaya as an existing AVAD partner?


Contact us